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GoSmarter Documentation

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About this Section

How to Find What You Need

Know what you’re looking for? Use the search bar at the top of any docs page. Type the task, not the feature name β€” “upload certificate” finds more than “mill certs.”

Brand new to GoSmarter? Start with Getting Started. Account setup, first login, and initial inventory β€” most manufacturers are up and running within a few hours.

Mid-implementation? The implementation guides cover ERP connections, data imports, and migrating existing records without a headache.

Stuck on something specific? The Troubleshooting guide covers the issues our support team hears most often.

What GoSmarter Handles

Welcome to GoSmarter β€” the Artificial Intelligence (AI)-assisted optimisation and management tool for the metals industry. This guide walks you through logging in and getting set up. You’ll also meet Hex, the assistant that helps configure your …
Read Moreabout Getting Started With GoSmarter

Security & Compliance overview GoSmarter is built on Microsoft Azure and designed around a simple principle: keep customer data protected through layered controls, clear accountability, and transparent assurance.
Read Moreabout Security & Compliance

The Dashboard is the first page you see after logging in. It gives you a quick navigation to key areas of the GoSmarter system.
Read Moreabout Dashboard Overview

Your data, region by region Core platform data hosted directly by GoSmarter is stored in the United Kingdom, with a single stateless processing step in the EU (Sweden). Two third-party sub-processors β€” Clerk (identity/authentication) and Stripe …
Read Moreabout Data Residency

This page provides quick answers to common tasks. Bookmark this page for fast reference!
Read Moreabout Quick Reference Guide

Built on Microsoft Azure GoSmarter runs entirely on Microsoft Azure, using managed platform services in the UK and EU. We don’t operate our own datacentres or bare-metal servers.
Read Moreabout Hosting & Infrastructure

Everything is encrypted All customer data in GoSmarter is encrypted: both when stored and when moving between services. Encryption is enforced at the platform level and cannot be bypassed.
Read Moreabout Encryption

Welcome to GoSmarter.ai! This comprehensive onboarding guide will help you get started quickly and begin realizing the benefits of AI-driven production assistance for your metals manufacturing operation.
Read Moreabout Customer Onboarding Guide

How GoSmarter uses AI and keeps your data safe GoSmarter uses AI to classify and extract data from mill certificates. Mill certificates can be uploaded as PDFs or images (JPEG, PNG, TIFF, BMP, HEIC, HEIF). Here’s exactly what happens, where …
Read Moreabout AI Security

Identity and access control GoSmarter uses Clerk for all authentication. People sign in through GoSmarter’s own Clerk-managed identity instance. We don’t store passwords β€” Clerk manages credentials on our behalf.
Read Moreabout Access Control

Take the Docs With You

The complete GoSmarter user manual in one file. Updated automatically whenever the docs change β€” perfect for offline reference, printing, or sharing with your team.