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FAQ Chatbots

Give your customers instant responses to FAQs 24/7 while cutting your customer service team's repetitive workload.

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24/7 customer service

Offer constant support to the customers who expect it, reducing customer wait time and driving fast problem resolution even when your team isn’t available.

Empower teams

Cut out the most common questions so your customer service team can focus on queries that call for more intricate solutions.

Engage customers

Trigger the conversation if a customer is lingering on your page without taking any actions to increases conversion rates.

Empower your customers

The FAQ Chatbot tool gives the power to customers to answer common queries for themselves and fast. It also frees up time spent on answering the same questions to focus on more complex enquiries. Your chatbot can be set up in minutes and you can see the time and cost saving immediately.

Relieve your service team

Chatbot technology has come a long way, making it an effective way to connect with customers. This tool can quickly extract questions and answers from existing material and provide relevant and consistent responses. You can even select a pre-built personality for your chatbot’s tone of voice to suit your business style.

GoSmarter is funded by Innovate UK and since most of the costs of developing it are covered, Nightingale HQ can make it free for all SMEs.

Here's the deal

GoSmarter is funded by Innovate UK, meaning that most of the development costs are covered, and Nightingale HQ can make it free for all SMEs to add value to their businesses.

  • Free expert support and advice to help your business get up and running
  • Tools based on Microsoft’s online productivity platform
  • Any subscriptions (starting as low as £5 per month per user) support smart automation and are generally multi-purpose
  • We are trying to keep costs to SMEs minimal and can offer Social Listening and the FAQ Chatbot tools for practically free
  • All tools are designed to work alongside your current systems meaning no vendor lock-ins and the freedom to turn off any tool at any time.

Get the tools

Sign up to our GoSmarter app to get access to the tools