Watch Taking a Sledgehammer to Bottlenecks 🎥 as Ruth & Steph show how AI actually fixes margins.

Improving Throughput for Ops Managers

Smoother Operations with Connected Data

Connect production, inventory, quality, and dispatch in one place. Give your team the visibility to reduce delays, solve problems faster, and keep operations running smoothly.

Key Capabilities

Live Operations Dashboard

See production, inventory, quality, and dispatch in real time, giving you a single view of your operation.

Production Planning

Optimise cutting plans, material allocation, and production schedules to maximise throughput and minimise waste.

Material Readiness

Ensure the right material, certificates, and stock are available before production starts, reducing delays and downtime.

End-to-End Traceability

Track every material from goods in to dispatch with complete digital traceability linked to mill certificates and production.

Bottleneck & Exception Management

Identify production delays, missing materials, compliance issues, and other exceptions before they impact delivery.

Operational Performance

Monitor production progress, inventory, scrap, yield, and material utilisation to improve efficiency, reduce costs, and deliver more orders on time.

Operations team collaborating in a metals manufacturing facility

Modern process automation for Operations teams

The Opportunity

Make your operations leaner and actually responsive to customers. Give your team tools they don’t need a PhD to use.

  • MillCert Reader: Stop hunting for paper. Connect jobs to certs instantly. Crucial for customers who actually care about specs.
  • Better Planning: Our cutting planner gets your day sorted faster and cuts your scrap rate.
  • Inventory Control: Know what you have so you don’t buy what you don’t need.

Give your team a complete picture

Material history, cert data, and live stock. All in one place. Your team stops chasing records and starts making better decisions with the right information.

An operations planner in a hard hat reviewing production dashboards across multiple screens at a manufacturing facility

The Savings

Why GoSmarter

30–50%

Less scrap. Our Cutting Optimiser maximises material yield using your live stock and offcuts, improving profitability.

Hours

Saved every day automating production planning, mill certificate processing, inventory updates, and compliance.

Live in a Day

Most operations teams are processing real mill certificates, managing live inventory, and optimising production within a day, without replacing their ERP.

Fewer Production Delays

Our Metals Manager and Compliance Engine ensure the right material, certificates, and stock are ready before production starts.

Better On-Time Delivery

Connect production, inventory, quality, and despatch with live data so your team delivers more orders on time.

More Throughput, Less Firefighting

Spot bottlenecks, shortages, and compliance issues early, before they hit production.

What changes in the first 30 days

Operations managers who move from spreadsheets and email chains to GoSmarter consistently describe the same shift: they stop managing information and start managing work.

Step 1 · The chaos becomes visible

Information gaps show up immediately, not months later.

Orders without certs. Stock with no traceability. Jobs marked ‘in production’ for three weeks with no update. It was already happening. GoSmarter just makes it impossible to ignore.
Step 2 · The team stops chasing

The daily 'where is this order?' calls drop sharply.

Questions that used to generate three emails and a phone call get answered by checking the dashboard. That time goes back to actual work.
Step 3 · Delivery promises get accurate

On-Time In-Full (OTIF) improves because the information is always visible.

Sales sees live production progress instead of last week’s figures. Customers who used to receive apology emails start receiving accurate dates, and hitting them.
Step 4 · Planning becomes proactive

Planners surface problems before they become stoppages.

With stock availability, cert status, and machine loading all visible in advance, the reactive firefighting that used to fill every morning briefing starts to subside.

What Each Role Gets Back

Operations Managers

Track order progress and spot recurring bottlenecks. The weekly planning meeting becomes forward-looking instead of a crisis debrief.

Customer Service Teams

Get a live order status view without ringing production, giving an instant answer when a customer chases a delivery.

Despatch Coordinators

See what's ready to ship and what's still in production, so haulage gets booked in advance instead of scrambled on the day.

See how Midland Steel achieved this in practice: Midland Steel case study.

Midland Steel company logo

Midland Steel gets real-time production visibility across every machine

Customer Spotlight: Midland Steel

Midland Steel’s production and management teams were spending significant time manually collecting data just to answer basic questions about throughput and performance.

GoSmarter built a live Cut & Bend production throughput dashboard, pulling data across every machine so the team can see performance over a rolling four-week period instead of chasing numbers after the fact.

  • Hours saved for administrative and production teams every week
  • Production KPI dashboards giving instant visibility to management
  • Full visibility of performance across all machines, not just the ones someone remembered to check
  • A foundation for future automation and AI-driven planning

Read the full Midland Steel Production Dashboards case study

What's the Payback?

Most customers recover their annual subscription within the first 90 days through reduced scrap and lower admin costs.

Use our free Business Case Calculator to estimate your savings from planning time recovered, and improved material utilisation. Export a PDF to build your business case before booking a demo.

Common Questions

How quickly can teams get operational with GoSmarter?

Most teams are using GoSmarter on day one. There’s no lengthy onboarding process and no IT project to run. You log in, connect your data, and start tracking orders. The tools are built to be picked up without training courses. If your team can use a smartphone, they can use GoSmarter.

Does GoSmarter replace our existing ERP?

No, GoSmarter works alongside your existing systems. Most customers use GoSmarter as the production-floor layer: the place where real-time operational data lives and where the day-to-day work happens. The ERP handles billing, procurement, and reporting. GoSmarter handles what’s actually happening on the shop floor, right now.

How does GoSmarter improve on-time delivery?

By giving everyone in production, sales, and customer service a live view of order status, GoSmarter eliminates the time wasted chasing updates. Delivery promises are based on actual progress rather than last week’s figures. When orders slip, the team knows early enough to do something about it rather than finding out at despatch.

Can multiple departments use GoSmarter simultaneously?

Yes. GoSmarter is designed for cross-functional use. Production, quality, compliance, and sales teams all see the same live data, which means decisions are based on the same picture. No more conflicting spreadsheets, no more “which version is current?” It’s one system, one source of truth.

Does GoSmarter keep a record of who changed order specs and workflow data?

Yes. Every change to an order, order line, or workflow record in GoSmarter is captured in a permanent log: who made the change, what the original value was, what it changed to, and when. If an order spec changes mid-production, the trail is there. If a record is deleted, it is tracked and recoverable.

This matters day-to-day: when something goes wrong, you can pinpoint what changed and when rather than guessing. It also covers the documentation requirements of ISO 9001 Clause 8.5.2, International Automotive Task Force (IATF) 16949, and AS9100. Read the full announcement → or why audit trails matter in metals manufacturing →

Start in a Day, See Results in a Week

GoSmarter operations management is part of the GoSmarter platform. No implementation project. No data migration. No consultant to hire. Most operations teams are tracking live orders on day one. Built to be picked up without a training course. If your team can use a smartphone, they can use GoSmarter. 50% off your first month.

Start with order tracking or compliance management and expand as the returns come in. Inventory management and AI cutting plans connect to the same live data. Your entire operation runs from one view. Nobody has to chase a status update.

Order and Workflow Change History

Every change to an order, order line, or workflow record is captured automatically in GoSmarter: who changed it, what the original value was, what it became, and a server-side timestamp. If an order spec changes mid-production, the trail is there. If a record is deleted, it is tracked and recoverable. Why audit trails matter in metals manufacturing →

Go deeper

Build traceability in. From day one.

Every cert linked to stock at goods-in. Every heat number tracked to despatch. Every audit trail built automatically. Not assembled in a rush the week before an inspection.