Contact GoSmarter

Hi there! If you have any questions, need assistance, or want to explore partnership opportunities, we’re here to help. Reach out for product guidance, implementation support, or to discuss how GoSmarter can fit into your production workflows. We respond quickly and make sure you connect with the right person on our team.

You can use the contact form to request a demo, ask about pricing, or share a project brief. If you prefer, call or email us directly—we are happy to collaborate with partners, press, and customers.

What to expect when you get in touch

We do not have a queue of sales people who will call you three times a day. When you reach out, you will hear back from a real person on our team — typically within one working day. Depending on what you need, that might be our CEO, our product team, or a customer success specialist.

If you are requesting a demo, we will arrange a call where we actually look at your current workflows and show you where GoSmarter can make a difference. We do not do generic 30-minute product tours. We focus on what matters for your operation.

Common reasons people get in touch

• Requesting a demo — the fastest way to see whether GoSmarter is right for your business is to see it working with your kind of data. We can typically arrange a demo within a few days.
• Pricing questions — our pricing is straightforward but we are happy to talk through which plan fits your operation and what the return on investment looks like.
• Technical questions — if you want to know how GoSmarter integrates with your existing ERP, what the data model looks like, or how the OCR model handles your specific certificate formats, our engineering team can answer those questions properly.
• Partnership enquiries — we work with technology partners, implementation partners, and industry bodies across the UK and Ireland. If you are interested in a partnership, get in touch and we will direct you to the right person.
• Press and media — journalists and researchers covering manufacturing technology, AI, or the Welsh and Irish tech sectors are welcome to reach out to us for comment or briefings.
• Support — if you are an existing GoSmarter customer and need help, the contact form will route your query to the right person on our support team.

Our location

We are headquartered in South Wales with team members based across the UK and Ireland. We are a remote-friendly business, so we are comfortable working with customers and partners wherever they are based.